Claire Schooley does independent research on topics related to many aspects of learning, performance, recruiting, and engagement. Some are topics of particular interest to Claire and others are sponsored by companies. They all retain Claire’s independent perspective.

Research Reports

The Ultimate Guide to Customer Training https://info.thoughtindustries.com/ebooks/ultimate-guide-to-customer-training from Thought Industries contains two chapters written by Claire.

Design the Perfect Learning Blend for Customer Success https://blog.thoughtindustries.com/new-blog/design-the-perfect-learning-blend-for-customer-success

Measuring the ROI/VOI of Customer Learning https://blog.thoughtindustries.com/new-blog/measuring-the-roi-of-customer-learning

Expert quote in Reflektive’s Performance Management Benchmark Report  https://www.reflektive.com/resource/performance-management-benchmark-report